X0000-031 e-file error

Error

Zip Entry names must conform to the guidelines in Publication 4164.

Cause

A PDF attached to the return has an improper name or title.

Solution

  1. Go to
    Organizer
    , then
    Federal E-File
    .
  2. Select
    Attachments
    ,
    PDF Attachments
    , then
    Summary
    .
  3. Select
    Attach PDF
    . Review your PDF attachments for the following e-file requirements:
    • Shorten the name of the attachments. File names should be 23 characters or less.
    • Remove any spaces in the name.
    • Remove any special characters.
  4. Delete and reattach PDFs with changed file names.
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