E-file diagnostic: Massachusetts requires that the paid preparer information be completed

Paid Preparer Information: Massachusetts requires that the paid preparer information be completed before the return can be electronically filed. The paid preparer information includes the paid preparer's name, phone, EIN, and the preparer's SSN or PTIN and signature date. For extensions, use the Massachusetts row on the spreadsheet navigated below.
This happens when paid preparer section is incomplete.

Solution

  1. In
    Organizer
    , select
    States
    , then the
    Common State
    folder.
  2. Select
    General Information
    then the
    Paid Preparer Information
    folder.
  3. Go to the
    Preparer Information
    tab.
  4. Select
    Massachusetts
    and enter the
    Date
    on Column H.
  5. Do a full recompute and recreate the e-file.
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