X0000-031 e-file error

Error

Zip Entry names must conform to the guidelines in Publication 4164.

Cause

A PDF attached to the return has a name or title that doesn't meet e-filing requirements.

Solution

  1. Go to
    Organizer
    then
    Federal E-File
    .
  2. Select
    Attachments
    ,
    PDF Attachments
    , then
    Summary
    .
  3. Select
    Attach PDF
    .
  4. Check that the names and titles of your PDF attachments meet the following e-file requirements:
    • 23 characters or less.
    • No spaces.
    • No special characters.
  5. Delete each PDF that you need to change, change the name or title, then reattach it.
Chat now

error-icon

Triva isn't available right now.

Check out the support page for our phone number and hours

error-close