X0000-031 e-file error

Error

Zip Entry names must conform to the guidelines in Publication 4164.

Cause

A PDF attached to the return has an improper name or title.

Solution

  1. Go to
    Organizer
    ,
    E-File
    , then
    Return
    .
  2. Select
    Attachments
    ,
    PDF Attachments
    , then
    Summary
    .
  3. Select
    Attach PDF
    .
  4. Check the name and title of your PDF attachments meet the following e-file requirements:
    1. 23 characters or less.
    2. No spaces.
    3. No special characters. 
  5. If you need to change the name or title of a PDF attachment, delete the PDF, make the change, then reattach it.
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