Signing in Using SAML Integration

When you use SAML authentication to log on to Tracker, you log in using your SSO and bypass the native Tracker account sign-in. To use SSO with Tracker, your company must have an account with a single sign-on identity provider, and you need to have expertise with the IdP system you use for single sign-on.
Company users who log in to Tracker using SAML single-sign on authentication must have a valid company IdP account and a valid Tracker account. Company users use their company’s sign-in page to sign in to Tracker, where they provide and their SSO credentials, then are directed to Tracker.
New users receive a welcome email that directs them to the IdP sign-in page where they enter credentials. They are then directed to the Tracker welcome page.
note
The option to reset their password is not available to users who authenticate with SSO because the password is now controlled by the IdP.

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