Skip to main content

Solutions

Products

Recommended products

Questions? We are here to help.
Contact us

Purchase

Questions? We are here to help.

Resources

Managing firms

View Firm Lead System Administrators

To view a firm's Lead System Administrator:
Select Firms > Our firms in the left navigation. If you need to contact a firm's Lead System Administrator, click on the user's name to view the user's profile, which will contain the user's telephone number and email.

Lead System Administrator Responsibilities

The Lead System Administrator's responsibilities include:
  • Setting the firm's password requirements
  • Making sure that only the authorized users have been set up as Firm Administrators for the system.
  • Selecting the appropriate Tracker Coordinator for each new office that is created
  • Receiving notifications if a Company System Administrator has created a law firm user for the firm.
  • Receiving notifications if a Company System Administrator has created a new office for the firm.
  • Changing the selection of the Lead System Administrator or Backup System Administrator.
note
Only the Firm's Lead System Administrator or Backup System Administrator can change the firm's designation of the Lead System Administrator and Backup. Company System Administrators cannot change this designation. Where a firm’s Lead System Administrator has left the firm and there is no backup the firm must contact Tracker Support directly for assistance.

This article applies to:

  • PRODUCT: Legal Tracker
  • Audiences: Company