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NetClient CS Support

Finding answers to your questions about NetClient CS

Accessing the Help & How-To Center
From within NetClient CS, access the Help & How-To Center by selecting the Help  button and then selecting a topic from the menu that appears.
Searching for information
The most efficient way to find answers to your questions is to take advantage of the robust search engine upon which the Help & How-To Center is to take advantage of the robust search engine upon which the Help & How-To Center is built: the Google search engine. When searching for information in the Help & How-To Center, you can use the same strategies you use when you use Google to search for general information on the internet.
Search fields for searching the Help & How-To Center are accessible from two locations.
  • From within NetClient CS or NetClient CS:
    Select the Help button and use the search field at the top of the Help menu.
  • From within the Help & How-To Center:
    Use the search field near the top of the topic.
Simply enter a search term or phrase and press ENTER to see a list of related topics that apply to NetClient CS.
Sample searches
To see how easy it is to find information in the Help & How-To Center, try these sample searches, which feature common questions for NetClient CS and tips on narrowing your search if you’re getting too many results.
  1. First, let’s look for information on working in the Virtual Office CS environment. From within NetClient CS, select the Help button and enter
    Virtual Client Office
     in the search field at the top of the menu and press ENTER.
  2. In the search results page that opens, the topics are listed in order of relevance. Select the
    Getting started with Virtual Client Office
     link to open that topic.
    Note:
    Depending on your browser, the search results page might open in a separate browser window or it might open in a tab within the current browser window.
  3. Now, let’s look for information on setting up an iPad to run applications in the Virtual Client Office environment. From within the open topic, enter
    set up iPad
     in the search field near the top of the topic and press ENTER.
  4. In the search results page, select the
    Setting up an iPad to run applications in the Virtual Client Office environment
     link to open that topic.
  5. Now, let’s explore how to narrow a search. From within the open topic, enter
    File Exchange
     in the search field and press ENTER.
  6. In the search results page that opens, note the large number of topics retrieved. Rather than scroll through the list, enter
    upload
     after
    File Exchange
     in the search field and press ENTER. The search results page now lists only those topics that apply to both of the search strings you entered.
  7. Select the
    Search Tips
     link next to the search field to open Google’s "Search Tips" document, which provides additional strategies for effective searching.
  8. Select your browser’s Back button to return to the search results page.
.
Additional features for finding information
If you’re struggling to find what you’re looking for through a standard search, the Help & How-To Center includes the following features that might help.
  • Browse subjects
     — Select the
    Browse Subjects
     button to view a list of subject categories about NetClient CS. Select a subject to view a list of topics related to that subject.
  • Search options
     — Select the
    Search Options
     button to open a page where you can focus your search by category. Simply mark the appropriate checkboxes, enter your search terms in the search field, and press ENTER.