Retry Tool for SAP Global Next

Network connections, especially through the Internet, may occasionally fail for a few seconds or even milliseconds. When this happens, customers using Global Next might see error messages from the SAP connectivity framework if it can't reach the destination (ONESOURCE Indirect Tax) to calculate taxes.
To minimize the issue Thomson Reuters decided to implement a retry mechanism on the SAP Global Next integration allowing the customers to configure the number of attempts to retry establishing the connection with ONESOURCE in case of connection errors.
This enhancement is being delivered in a separated package that can be installed, configured, and used by any customer using the SAP Enhanced Global (Global Next) Integration Releases 6.4.4.x, 6.4.5.x, 6.5.x.x, or 6.6.x.x.
You can find a PDF document about the installation and configuration process and a ZIP file containing the package for installation inside SAP ECC or S4/HANA attached to this article.

Current files for download