Disaster recovery testing for Original Cloud and Original Dedicated Cloud

Disaster recovery (DR) testing helps us evaluate our recovery plan in a controlled environment to ensure we can restore data and products/services and continue operations after a disruption.
The system status page gets updated to reflect testing in progress and when it's completed.

2025 DR testing

This testing event spans across 2 weekends.
For AMERs:
  • Friday, August 8 from 11:00 PM CDT to Saturday, August 9 at 3:00 AM CDT. The impacted products get switched to the secondary site.
  • Friday, August 15 from 11:00 PM CDT to Sunday, August 16 at 3:00 AM CDT. The impacted products get switched back to the primary site.
For EMEA:
  • Friday, July 11, 2025, 9 PM to 1 AM CDT on Saturday, July 12, 2025. The impacted applications get switched to the secondary site.
  • Friday, July 18, 2025, 9 PM to 1 AM CDT on Saturday, July 19, 2025. The impacted applications get switched back to the primary site.

Products impacted

This testing event impacts these ONESOURCE Indirect Tax products hosted in the AMERs (Americas) and EMEA (Europe, Middle East, and Africa) regions.
  • ONESOURCE Determination - Original Cloud
  • ONESOURCE Determination - Original Dedicated Cloud
  • TR hosted Data File Integrator (DFI) - Original and Dedicated Cloud
  • TR hosted integrations for Original Cloud

What's not available during testing?

ONESOURCE Determination's Original Cloud user interface (UI) won't be accessible during testing. As a result, these features won't be available until the completion of the testing.
  • Determination
  • Certificate Manager
  • Data File Integrator (DFI)
  • Integrations
    • Address Validation Service
    • Data File Integrator - Original Cloud - master data load and transaction processing
  • Reporting
  • Tax calculation service

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