Documents

In Documents view in Pagero Online, you will find all your sent and received documents.
Additionally, here you will also see if any of your documents have stopped in errors.

Accessing the Documents view

The Documents view is available on the homepage of Pagero Online. Alternatively, you can access it via the
Shortcuts
section, located on the bottom-left part of the
Home
page.
Once you access the Documents view, you will be presented with 4 sections. You can switch between them using the top dropdown.
  • Received
    displays your inbound documents.
  • Sent
    shows your outbound documents.
  • In progress
    displays all documents that are being processed, delivered, or need to be handled by the support team.
  • Errors
    shows documents that couldn’t be sent to their intended receivers.
    • You will be able to see the error message, and delete or resend the document from this section.

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