System requirements

Supported clients and browsers

Current versions of:
  • Microsoft Internet Explorer (IE) 11
  • Microsoft Edge
  • Google Chrome
  • Firefox
  • Safari
  • Javascript enables; pop-up blocking disabled

Other requirements

  • Caching: If you use a proxy server, it's recommended not to cache portal files.
  • Bandwidth: A connection of at least 2 MB to effectively interact with the portal.
  • Email: You'll need to add the Thomson Reuters domain to your servers allow list to receive emails.
  • SFTP: You'll need to add the server's IP address to your allow list to receive the delivery of content.
  • Trust sites: If you experience content rendering issues when using IE, you'll need to turn on compatibility mode.