Screen RAL - Electronic Refund Account Application (1040)

Overview

Use this screen to enter information necessary to complete the application to request a DS (Electronic Refund Disbursement Service) or ADV (Refund Advance). UltraTax CS has partnered with Refund Advantage and EPS Financial so you can offer this bank product. The information in this screen is used to complete the bank product application.
You can not use the RAL screen until the application is configured to use Refund Advantage or EPS Financial. To configure the application, choose Setup and then 1040 Individual, select the Bank Products button, and mark the
Use Electronic Refund Disbursement Service
box. Select the Validate button to retrieve enrollment information from Refund Advantage or EPS Financial, such as routing transit number (RTN) and approved services.
We are only responsible for transmitting applications to Refund Advantage and EPS Financial. We are not in a position to answer Refund Advantage or EPS Financial application questions, give bank product information, or provide support for Refund Advantage or EPS Financial software. Contact Refund Advantage at 1-800-967-4934, or visit their website at refund-advantage.com. Contact EPS Financial at 1-484-546-2240, or visit their website at epstax.net.

Electronic Refund Account Application

Use this section to enter general application information, designate the type of bank product, and select the disbursement method.
Select
DS
(Disbursement Service) to deduct tax preparation and electronic filing fees from the client’s refund prior to disbursement. If you are enrolled to provide refund advance products, you can select
L1
(25% refund advance),
L2
(50-75% refund advance),
R1
(25% refund advance + disbursement service), or
R2
(50-75% refund advance + disbursement).
This field is mandatory for the completion of a bank product application. After the IRS accepts the return, the client's tax refund is disbursed by Refund Advantage or EPS Financial, less fees.
Enter the method by which the taxpayer(s) will receive their refund.
If this field is blank, the method defaults as follows:
  • If the prepaid debit card envelope number is entered, the disbursement method defaults to
    3
    , Prepaid Debit Card.
  • Otherwise, if complete primary bank account information is entered in the Bank screen, the disbursement method defaults to code
    2
    , direct deposit.
  • Otherwise, the disbursement method defaults to code
    1
    , check.
Enter the 13-digit envelope number from the issued prepaid debit card when using the prepaid debit card disbursement method. If the prepaid debit card will be issued to the taxpayer by mail, leave this field blank.
Enter the amounts being charged in conjunction with the preparation of an electronic return and bank product application. Refund Advantage or EPS Financial subtracts the amount from the client's refund amount. An amount must be entered in this field; zero (
0.00
) is an acceptable entry.
Additional fees set up during ERO enrollment with Refund Advantage or EPS Financial must be entered in the Bank Products dialog. To open this dialog, choose Setup and then 1040 Individual and select the Bank Products button.
Fees set up during Refund Advantage's ERO enrollment cannot be changed during the tax processing year. Refund Advantage will reject bank products where the fee amounts entered in Setup, 1040 Individual, and then Bank Products are inconsistent with Refund Advantage records.
Enter
X
if the taxpayer or spouse was active duty military personnel at any time during the tax year.
Enter the residential address if different from the address in the 1040 screen, or if a P.O. Box address is entered in the 1040 screen. Refund Advantage or EPS Financial will not accept an application addressed to a P.O. Box.

Bank Product Security

Select a question from the
Security question
field and provide the taxpayer’s answer in the
Security answer
field.

Identity Verification

Use this section to verify the identity of the taxpayer and spouse, if applicable.
Select the forms of photo identification presented that verify the identities of the taxpayer and spouse, if applicable.
Enter the ID number, issue date, expiration date, and location of issuance for the taxpayer, and spouse, if applicable. An entry in this field is required for the completion of the application.
Select the second form of identification presented that verifies the identities of the taxpayer and spouse, if applicable.
If the taxpayer opts to receive text messages for Refund Advantage or EPS Financial products, enter the phone number in this field. Refund Advantage or EPS Financial sends a text message when the refund is available.
Chat now

error-icon

Triva isn't available right now.

Check out the support page for our phone number and hours

error-close