R0503 e-file error

NYC or YKR tax withheld > 500 and = NYS tax withheld (rule R0503).

Solution

  1. Go to the
    W2
    screen, in the
    Income
    folder.
  2. Make sure each Form W-2 included on the return is correct.
  3. If a Form W-2 is incorrect, correct it, then re-create and transmit the return.
  4. If correct, contact the New York State tax department at 518-457-6387.
  5. The tax department will ask you to verify amounts entered on your form W-2.
  6. If correct, the state will issue you a code to enter to resolve the rejection.
  7. Go to the
    ELF
    screen, in the
    NY Electronic Filing
    folder.
  8. Enter the code from the state in
    W-2 verification indicator, tag name "W2_verify_ind", for reject R502 or R0503
    .
  9. Re-create and transmit the return.
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