The payer in autogiro
This section is intended to provide support for your company if you need to answer questions from your customers concerning Autogiro.
Signing consent:
The payer can sign to give their consent in one of two ways:
- By completing, signing and sending in a form(Autogiro notification, consent or BG 600 P) to your company.
- By giving their consent via their internet bank(if your company has chosen to participate in Autogiro electronic consent).
In connection with each change, when a customer signs a new consent form or when a consent is cancelled, the payer will receive confirmation from his bank
Confirmation of completed payment
The payer in Autogiro receives confirmation from their bank that the payment has been completed.Stopping of payment assignments
- Stopping an individual payment:The payer can stop an individual debit by contacting their company no later than two banking days before the due date.
- Stopping all payments concerning a particular consent:The payer can stop all debits concerning a particular consent by contacting their bank. All payments that are based on the consent that has been stopped will be rejected until the stop is cancelled at the request of the payer. If the payer does not ask for the stop to be cancelled within 45 banking days, the consent will be cancelled by Bankgirot. The payer's bank will give instructions on what the payer should do in order to request that the consent be stopped.
Change of account number or bank
If a payer wishes to change bank account number for their payments in Autogiro, they should contact their bank.Cancellation of consents
The payer's bank may cancel a payer's consent in certain circumstances, e.g. if:
- The payer has closed their bank account with the bank.
- The payer has misused their bank account with the bank.
- The payer has asked the bank to terminate the consent.
- The payer's bank is entitled to terminate the payer's affiliation to Autogiro 30 days after the bank has notified the payer.
- A consent will remain valid until cancelled. The payer may terminate a consent by contacting their bank or your company. The consent will cease to apply no later than five banking days after the recall is received by the payer's bank or your company.
Step-by-step:
A brief description is given below of the steps which must be followed in order to receive payments from a new Autogiro customer.
STEP | DESCRIPTION |
|---|---|
1 | The payer signs a consent form and thereby gives his consent to the payee requesting debits from the payer's bank account. There are two ways in which the payer can give their consent:
|
2 | The payer invoices the payer. |
3 | The payee summaries the payment assignments in a data file and sends it to Bankgirot. |
4 | On the payment date, the payer's bank checks to ensure there are sufficient funds in the payer's account. |
5 | If there are sufficient funds in the account, the money will be deposited in the payee's bank account. |
6 | The payee will receive a report on payments from Bankgirot. |
7 | The payer will be notified of completed payments from their bank. |
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