Pagero Autorgiro Pro - Cancellations and Feedback
Cancellations
Highlight the required customer's consent or payment assignment. Then select Cancel and a confirmation will appear. After the cancellation has been executed, a file will automatically be created which is sent to Bankgirot for validation.
Feedback
In order for your database in Pagero Autogiro to contain accurate information and be updated retrospectively, the program must know when the consent has been approved and when debits or cancellations are made. This is handled using electronic feedback - you retrieve files from Bankgirot for import into Pagero Autogiro.
The procedure for retrieving and importing feedback files from Bankgirot is as follows:
STEP | DESCRIPTION |
|---|---|
1 | Select Archive - Import Autogiro files . |
2 | When the file has been retrieved from Bankgirot, it should be saved in: C:\documents and Settings\All users\Application Data\Diamo\Pagero Autogiro Pro\agfiles\incoming and will then be visible in the dialog box. |
3 | Select the file and select Read . |
4 | Your database will be updated with new information on the actions that have been carried out on your customer number at Bankgirot. |
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