Generate RFBA letters
You can use ONESOURCE Fringe Benefits Tax to generate an RFBA letter as a mail-merged.pdf document, or sent directly to the employee's email.
- SelectAdministration, thenRFBA Lettersfrom the navigation bar.
- Select the letter to generate.
- SelectGenerateon the toolbar. The list opens, showing the employees with a reportable fringe benefits amount over the $2,000 threshold.
- You can use filters to narrow the search. Select a dropdown for the category to use as search criteria, then select theSearchbutton. For example, to show only the employees whose last names begin with a specific letter, you would select theLast Name range fromdropdown, then select the letter in the list.noteYou can select theShow all employeescheckbox to show all your employees. However, if you select this option, the list will expand to all employees with any reportable benefit, regardless of the $2,000 threshold. Use theShow all employeesoption only if you intend to expand the list of employees to include all employees who have received a fringe benefit, even if they may not have a reportable fringe benefit amount.
- Once you have created the list of employees to work with, you can generate the RFBA letters. Select theGenerate Lettersbutton on the toolbar.
- On dialog 1 of the wizard, select theNextbutton.
- Use the dropdowns to select a sorting method, then select theNextbutton.
- On dialog 3 of the wizard, use theIncludeandExcludecolumns to specify columns from the table that will appear in the letter.
- To add a field to the Table of Benefits: Select a field in theAvailable Fieldsbox, then select the single arrow icon to add that field to the fields to include in the letter
- To add all the fields in the Available Fields box to Table of Benefits: Select the icon with the two arrows.
- If you want to summarise benefit types into 1 row, select theSummarise by Benefit Typecheckbox.
- Select theNextbutton.
- On dialog 4 of the wizard, select the method for creating the letter.
- If you selectExport, PDF files are generated and sent to your computer's Downloads folder.
- If you selectEmail, PDF files are created and emailed directly to the employee.
- Specify the file name for the PDF.
- SelectNextto review the actions to be completed.
- On dialog 6, select theGeneratebutton.
Create a Custom file name
When saving to the PDF format, you have the option to construct a file name that best suits your needs. In the following example, files will be saved using the convention EmployeeID-LastName.pdf.

You can use any combination of options from the
Available Fields
box and Delimiters
box to construct the file names.note
If multiple PDFs are being generated, the files will be saved in one ZIP file.
Email RFBA letters
To use the email function, a valid email address must be associated with every employee ID, and you must use a valid 'reply-to' address to receive bounce-back confirmations.
Be sure to send a test email to yourself or a work colleague before sending to employees.
If you choose the email option you must complete the following:
- Email subject
- Email bodynoteThe body text can be styled but you cannot use images.
- Email reply-to address
Sending emails
If you intend to generate more than 2,500 letters as PDFs or as emails at once, you should consider creating the RFBA letters in smaller batches of up to 2,500.
ONESOURCE Fringe Benefits Tax uses an email server for sending emails from a Thomson Reuters mail account. The 'Reply-to' address you enter is used for bounce backs and for employees to reply directly to your 'Reply-to' address.
ONESOURCE Fringe Benefits Tax will create a log of those employees you attempted to send the letter via e-mail and will send this list to the 'Reply-to' mailing address, as well as a list of those it was unable to e-mail (for example, if the
Email Address
column in the Employee workpaper was blank, or the email address was invalid).If an email fails, a message will be generated and sent to the Reply-to mailing address.
note
We can't always confirm whether the email address has worked, but we do check that is it not blank or invalid.