Email RFBA letters
To use the email function, a valid email address must be associated with every employee ID, and you must use a valid 'reply-to' address to receive bounce-back confirmations.
Be sure to send a test email to yourself or a work colleague before sending to employees.
If you choose the email option you must complete the following:
Email subject
Email body
The body text can be styled but you cannot use images.
Email reply-to address
If you intend to generate more than 2,500 letters as PDFs or as emails at once, you should consider creating the RFBA letters in smaller batches of up to 2,500.
ONESOURCE Fringe Benefits Tax uses an email server for sending emails from a Thomson Reuters mail account. The 'Reply-to' address you enter is used for bounce backs and for employees to reply directly to your 'Reply-to' address.
ONESOURCE Fringe Benefits Tax will create a log of those employees you attempted to send the letter via e-mail and will send this list to the 'Reply-to' mailing address, as well as a list of those it was unable to e-mail (for example, if the
Email Address
column in the Employee workpaper was blank, or the email address was invalid).
If an email fails, a message will be generated and sent to the Reply-to mailing address.
We can't always confirm whether the email address has worked, but we do check that is it not blank or invalid.