Mail generation records audit
Overview of the report
This report gives the user the ability to report on daily, weekly, monthly, yearly etc. alerter emails that are sent from the instance.
Running the report
Go to .
Within the
Mail generation records audit
screen, you have access to the following fields:- Performed between: This is the date range for the audit
- Email frequency: As of our September 2023 release, we have introduced the email frequency field. This will enable users to filter records by; Daily, Weekly, Bi-Weekly, Monthly and Quarterly. This filter allows you to get faster access to more relevant content and eliminates the need to manually filter by frequency
- Successful mail recordsorFailed mail records: This enables you to audit against any of the successful or failed mail records
Select
Show audit
to show your final audit. Once you have clicked Show audit
, you can select Download to excel
to download your report to an excel spreadsheet.note
Please note that when you try and download to excel over a 6 month period, an error message will be displayed to improve performance
note
Additionally, the failed mail generation report provides details of the bounceback email received for all the failed emails.
We have also limited the characters of this report to 1000 as the first thousand characters contains the relevant information for the user
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