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This article applies to:

  • Product: Account management,Westlaw Precision,Westlaw Advantage,Westlaw Classic,Westlaw Edge
  • Subject: User account

Change address in the self-service portal, My Account

Follow these steps to change an address in My Account. If the header on your page isn't
My Account - US Legal
, go to the update self-service portal instructions.
  1. Sign into My Account.
  2. Select
    Edit Address
     from the account header.
  3. Select the account and select
    Next
    .
  4. Enter the requested changes and select
    Submit
    .
    note
    The address change will be forwarded to Customer Service to review and process. The updates won't be reflected immediately on the site.
    note
    You can also change your address with our automated chat service or by submitting a request using a web form.
    • Chat with our automated chat service 24/7 or with a live chat agent Monday - Friday during support hours. Select
      Chat now
      .
    • Submit a request using a web form. Customer service will respond within 1 - 2 business days.