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This article applies to:

  • Product: Account management
  • Subject: Billing,Payments

Set up automatic payments (auto pay) with the updated self-service portal

Adding or updating your payment information follows a similar process in our self-service portal. Begin by signing in to the self-service portal. If the header on your page is
My Account - US Legal
, go to MyAccount and follow the prompts.
  1. Go to the
    Billing
     tab and select
    Turn on autopay
    .
  2. Choose a payment method or enter payment information.
  3. Select
    Next
    .
  4. Accept the terms and conditions, then select
    Confirm
    .
Steps to confirm Auto Charge is set up using SAP
  1. Go to
    CIC
    , then select the
    Cust
     tab.
  2. Select
    Display Customer Master
    .
  3. Select
    Enter
     in the
    Customer Display: Initial Screen
     window.
  4. Select
    Company Code Data
    , then the
    Payment Transactions
     tab.
  5. The
    Terms of Payment
     field will display one of the following:
    • CCAX - American Express
    • CCMC - MasterCard
    • CCVS - Visa
    • CCDS - Discover
  6. The
    Payment Methods
     field will display one of the following:
    • L - American Express
    • K - MasterCard
    • J - Visa
    • O - Discover
note
One of the above letters will display along with the letter "C" or "B". For example, if the customer has a MasterCard it will be CK or BK. But if you only see one letter whether "C" or "B", it means the account is yet not enrolled to auto charge.
This is also applicable to Canadian accounts or
CARS
Sales organization.