Skip to main content
Legal product billing
Search
Search Account management Support Help and Support.

This article applies to:

  • Product: Account management,CoCounsel,Legal Tracker,Westlaw Advantage,Westlaw Classic,Westlaw Edge,Westlaw Precision
  • Subject: Billing,Payments,Setup

Set up automatic payments (auto pay) with MyAccount

Adding or updating your payment information follows a similar process in our self-service portal. Begin by signing in to the self-service portal, MyAccount. If the header on your page isn't
My Account - US Legal
, go to the updated self-service portal and follow the prompts.
  1. Select
    Billing and Payment
    , then
    Manage Payment Methods
    .
    note
    For multiple accounts, go to the
    Billing and Payment
     section instead of the menu.
  2. Enter your payment information under the type of payment you want to use.
    tip
    Use
    Bank Account Information
     if you're adding a bank account, or use
    Credit Card Information
     to add a credit card.
  3. Mark the
    Set up Automatic Payment
     checkbox then select
    Add
     for your payment type.
    note
    You can clear this checkbox later if you want to stop automatic payments. You can also delete this payment method to remove your payment details.
  4. Accept the terms and conditions, then select
    Submit
    .
Steps to confirm Auto Charge is set up using SAP
  1. Go to
    CIC
    , then select the
    Cust
     tab.
  2. Select
    Display Customer Master
    .
  3. Select
    Enter
     in the
    Customer Display: Initial Screen
     window.
  4. Select
    Company Code Data
    , then the
    Payment Transactions
     tab.
  5. The
    Terms of Payment
     field will display one of the following:
    • CCAX - American Express
    • CCMC - MasterCard
    • CCVS - Visa
    • CCDS - Discover
  6. The
    Payment Methods
     field will display one of the following:
    • L - American Express
    • K - MasterCard
    • J - Visa
    • O - Discover
note
One of the above letters will display along with the letter "C" or "B". For example, if the customer has a MasterCard it will be CK or BK. But if you only see one letter whether "C" or "B", it means the account is yet not enrolled to auto charge.
This is also applicable to Canadian accounts or
CARS
Sales organization.