View unpaid balance or credits
Our Accounts Receivable team will send a past due notification if charges remain open on your account past their due date. If a payment was recently made, it is possible the notification was sent prior to your payment being applied to your account. Use our self-service portal to view your current account balance, verify receipt of a recent payment, update an automated payment method, or to make a one-time payment.
- Sign in to the self-service portal to view your Total due.
- From the account's home page, selectBilling & Paymentand selectOpen Items & Balance Detail.noteIf you manage multiple accounts, selectOpen Items & Balance Detaillocated within the Billing & Payment section of the dashboard.
- Open Itemslists all charges due.
- Pending Chargeslists all charges not yet billed.
- Balance Detaillists all charges open and pending.