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Legal product subscriptions and orders

Reship an order

Use Thomson Reuters My Account

  1. Sign in to
    My Account
    .
  2. From your account's homepage, select
    Orders
     and select
    Orders and Returns
    .
    note
    If you manage multiple accounts, select
    Orders & Returns
     located under the
    Product Information
     section on the dashboard.
  3. Select
    Lookup Order
     or
    Delivery Number
    .
  4. Locate the
    Order Number
     for reshipment and select it.
    note
    Change the summary of orders date range if the order was shipped more than 30 days ago.
  5. Select the items being reshipped and select
    Reship
    .
  6. Enter the
    Quantity to Reship
     and
    Reship Reason
     and select
    Next
    .
  7. Verify the reshipment information is correct and select
    Submit
    .

Use our chat service

Chat Now
 with our 24/7 Automated Service. Live Chat Agents are available Monday through Friday during support hours.
  1. Select the
    Chat Now
     button found on the main Legal Support Center page.
  2. Follow the prompts from the chatbot, selecting the menu options that best fit your inquiry,

Submit a request

Submit a request to reship an order. A response will be received within 1-2 business days.

This article applies to:

  • PRODUCT: Account management
  • Subject: Print