Reship an order
Use Thomson Reuters My Account
- Sign in toMy Account.
- From your account's homepage, selectOrdersand selectOrders and Returns.noteIf you manage multiple accounts, selectOrders & Returnslocated under theProduct Informationsection on the dashboard.
- SelectLookup OrderorDelivery Number.
- Locate theOrder Numberfor reshipment and select it.noteChange the summary of orders date range if the order was shipped more than 30 days ago.
- Select the items being reshipped and selectReship.
- Enter theQuantity to ReshipandReship Reasonand selectNext.
- Verify the reshipment information is correct and selectSubmit.
Use our chat service
Chat Now
with our 24/7 Automated Service. Live Chat Agents are available Monday through Friday during support hours.- Select theChat Nowbutton found on the main Legal Support Center page.
- Follow the prompts from the chatbot, selecting the menu options that best fit your inquiry,
Submit a request
Submit a request to reship an order. A response will be received within 1-2 business days.