Skip to main content
Set up two-factor authentication for your Thomson Reuters Account
Search
Search Account management Support Help and Support.

This article applies to:

  • Product: Accounting CS,Accounting CS Client Access,Account management,AdvanceFlow,Cloud Audit Suite,Engagement Manager,FileCabinet CS,FindLaw,Fixed Assets CS,GoFileRoom,LegalEdcenter,Legal Tracker,NetClient CS,ONESOURCE Platform,Planner CS,Practical Law,Practice CS,ProLaw,RealLegal,UltraTax CS,Virtual Office CS,West KM,Westlaw Advantage,Westlaw Classic,Westlaw Correctional,Westlaw Edge,Westlaw Paralegal,Westlaw Precision,West Publisher,Workpapers CS,Onvio
  • Subject: two-step-verification,two-step-verification

Setup overview

Use the steps detailed in this article to set up two-factor authentication methods for your account.

Before you begin

  • This is the new verification process to replace multi-factor authentication (MFA)
  • Decide which two-factor authentication option to select.
  • To use the Auth0 Guardian app or another preferred app, complete the account setup steps on a computer or tablet so you can scan the pairing code with your device.

Verification options

You can access our products safely and securely using one or more of the methods listed in the following.
  • Auth0 Guardian mobile app.
     The only option that includes push notifications. The app is free on the Apple App Store and on Google Play for Android. If you aren't receiving push notifications, refer to your device manufacturer's support resources. (Apple notifications or Android notifications)
    note
    Your device needs to grant notifications from Auth0 Guardian for the push notifications to work.
  • Other app.
     Use another app from Microsoft, Google, Symantec, Duo, or LastPass. These won't use push notifications and can be used to generate login codes only.
    note
    The Thomson Reuters Authenticator app will work but won’t use push notifications.
  • Biometrics.
     Use a thumbprint or facial recognition feature on your device when you use an application on a mobile device.
  • Security key
    . Use a hardware key to enter a code at sign-in.
  • Text message.
     Receive a text with a code to enter at sign-in.
  • Phone call.
     Receive a phone call with a code to enter at sign-in.