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Text message setup

Set up text message verification to secure your Thomson Reuters Account with a single-use code sent to your phone at sign in.
When you sign in to your Thomson Reuters Account and products, you can choose to receive a single-use security code by text message. You'll receive a text message with your code to enter at the sign-in screen.
  1. Go to your Thomson Reuters Account and sign-in.
  2. Select
    Set up verification
    .
  3. Select
    Add mobile
    .
  4. Enter your phone number and select
    Text Code
    to continue. You'll get a text with a code to pair your device to your account.
    If the code times out, select
    Resend Code
    to try again.
  5. Enter the code in the
    Verify Code
    field, then select
    Verify
    .
Your account is now paired to your phone number.
  • After 10 attempts, your phone-based two-factor authentication (2FA) option will be locked. You can still use any non-SMS 2FA methods you have already configured on your account.
  • Each phone call or text message counts as 1 attempt toward the 10-attempt limit. If you exceed this limit, you'll regain 1 attempt per hour.
  • By default, the 2FA process uses the text message option. To receive a phone call instead, select
    Get a Call
    on the 2FA screen. Selecting this option will use 2 of your attempts.