Temporary account access during the migration from OnePass to Thomson Reuters Account
Thomson Reuters is moving OnePass users to the new Thomson Reuters Account system. If you need to sign in to a different OnePass you may need to take a few extra steps until the migration is complete.
If you have already migrated one OnePass profile to the new Thomson Reuters Account, then you may have a specific browser cookie that automatically redirects you to the new Thomson Reuters Account sign-in screen. If you want use a different OnePass account, this cookie will need to be removed.
To remove the cookie so you can access another account:
- Select this link to find the cookie: https://signon.thomsonreuters.com/aboutme
- A new tab will open with your device information. SelectClear Cookieto remove the cookie.
- Close the tab when theClear Cookiebutton disappears.
- Open a new tab and enter the URL of the site you want to sign into.
- Sign in with the OnePass account you want to use.noteIf you have any issues, contact Support:
- US: 1-800-WESTLAW(937-8529)
- Canada: 1-800-387-5164
- AEM: 1-800-020-548
- UK: +44 354-600-9355
- LatAm Brazil SMB: +55 0800-773-7970
- Brazil Large & Corps:+55 11-4700-9060
- Spanish: +54 11-5354-2030