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Prepare to upgrade to the Thomson Reuters Account for tax and accounting customers
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Search Account management Support Help and Support.

This article applies to:

  • Product: Account management
  • Subject: User account

Error: You don't have access. Contact your NetFirm CS Administrator.

Scenario

You may get the following error message when trying to sign-in.
Error message
You don't have access. Contact your NetFirm CS Administrator.

Solution

  2. Enter your current NetStaff CS login and password and select
    Sign In
    .
  3. Enter your email address for your Thomson Reuters Account to complete the migration.