Frequently asked questions about Accounts Payable
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Refer to the following frequently asked questions about Accounts Payable.
How do you include an applied credit memo on a check stub?
- You can select a different Accounts Payable layout that shows the credit memo separately.
- You can enter a negative payable instead of a credit memo. The ability to enter negative-amount payables became available on Accounting CS version 2017.2.0, June 26, 2017. You can select a negative payable to print on a check if the total check amount is more than zero.
The Delete and/or Void option is grayed out or unavailable on a payable and I can't delete or void the payable.
There are some possible reasons why certain transactions can't be modified:
- The payable was entered in a prior posting period that's now closed or in a prior year. Change the general ledger posting period and AP date to that prior period or year and delete the payable.
- A payment has been applied to the payable. Go toActionsthenEnter Payablesand unapply the AP Payment before you delete the payable.
- The payable is marked to pay in theManage Paymentsscreen. Go toActions,Manage payments, unselect the payable, then selectEnterto save your changes.
How can I locate payables posted in a future period in error?
In most instances, you can locate a transaction in the incorrect posting period while in the
Actions
then Enter Payables
screen.- If there are less than 50 payables on display (49 + the "add row"), you can scroll down and look for a warning sign next to any payable with a transaction date that doesn't match the posting period.
- If you have more than 50 payables, you'll get a Results Limited note in theEnter Payablesscreen. You can either use theGet moreoption or a filter to locate payables with a posting period outside of the current posting period. An example would be if you entered your June Payables and found a few of them were missing. Verify your posting period and AP dates are for June and setup up a filter where Posting Period is greater than 6/30/2018.
