Bank Feeds - Bank account details
You can use the Bank Account Details portlet to view a snapshot of your client's financial health and the status of connectivity to the application.
- Select a client from the dropdown to view their account details. The dropdown includes all clients 1 or more bank accounts have been set up for and are available for Bank Feeds.
- SelectRefreshto update the information in this tab. The application displays the most up-to-date information, including newly-linked accounts and updated account statuses.
- Go to the bank account to review the description of it.
- Go toRetrieved Balance/Last Retrievedfor the amount of the last balance retrieved from the financial institution and the date the balance was retrieved.
- Check the status of the account:
- Unlinked: The account isn't linked for Bank Feeds. To initiate the linking process, selectLink Accountin the Bank Feeds Overview portlet or theMaintab of theBank Accountsscreen.
- Linked: This account has been linked for Bank Feeds. In other words, the account holder received the registration email and completed the linking process.
- Registration Pending: A registration email has been sent to the account holder, but they haven't yet linked their account. The registration link in the email is valid for 3 days. If they don't link their account within that timeframe, you will need to send a new registration email.
- Registration Period Expired: A registration email was sent to the account holder, but they didn't register within the allotted time period (3 days). You can selectLink Accountagain to send a new registration email.
- EULA Declined: The account holder opened the registration link in the email, but they selectedDisagreein theSoftware License Agreementscreen. They'll need to selectAgreein order to link the account.noteIf the account holder selectedDisagreeby mistake, selectLink Accountagain to send them a new registration email.
- Action Required: The linked account needs to be updated (for example, the sign-in credentials or multi-factor authentication questions need to be answered). The next time you retrieve data for this account, the application will open theBank Feeds - Update Accountscreen, where you can send the account holder an email asking them to update their account information.
- Update Pending: An email has been sent to the account holder requesting that they update their account information, but they have not yet updated the information. The update link in the email is valid for 3 days. If they don't update their account within that timeframe, you'll need to send a new update request email.
- Update Period Expired:An email was sent to the account holder requesting that they update their account information, but they didn't update the information within the allotted time period (3 days). You can send a new update request email by initiating the data retrieval process.
- SelectBank Feeds portlet, where you can retrieve transactions, import transactions from a downloaded file, review, and modify transactions that you have retrieved, approve transactions to import into Accounting CS, and more. When you access the Bank Feeds portlet through this link, the application automatically selects the applicable client and bank account in the Bank Feeds portlet for you.
