Impound Error: Withdrawal bank account is invalid
Scenario
You may get the following error message when when using Impounding if the client has more than 1 active bank account.
Error message
When paying liabilities within Manage Impound Payments. Unable to create a check for client [ClientID – Client Name] and vendor [VendorName] because the withdrawal bank account is invalid
When processing a file within the funding window of Process Direct Deposit. Unable to process funding for [ClientName] and vendor [VendorName] because the withdrawal bank account is invalid
Solution
Because there's more than 1 bank account, you’ll need to select a bank account for each vendor.
- Go toSetupthen selectVendors.
- Choose a bank account in thePayment Preferencesof theMaintab.
