Impound error: Withdrawal bank account is invalid
Scenario
You may get 1 of the following error message when using impounding if the client has more than 1 active bank account.
Error messages
When paying liabilities within Manage Impound Payments. Unable to create a check for client [ClientID – Client Name] and vendor [VendorName] because the withdrawal bank account is invalid
When processing a file within the funding window of Process Direct Deposit. Unable to process funding for [ClientName] and vendor [VendorName] because the withdrawal bank account is invalid
Cause
Because there's more than 1 bank account, you need to select a bank account for each vendor.
Solution
- SelectSetup, thenVendors.
- Select the bank account in the payment preferences of theMaintab.
