Prenote direct deposit files
You'll need to take the following steps to prenote files:
- Send direct deposit files to the bank or the 3rd party that processes your ACH files.
- include all the bank account, employee, and vendor agent information, but with zero amounts.
This enables the bank or 3rd party to verify all necessary information is present and correct. This helps them make sure that live ACH files won't be rejected.
note
While prenotes are supported with International ACH Transactions (IAT), the concept of prenotes is not supported in most countries around the world. In most cases, if you use IAT, you won't receive a response to your prenote.
Set the prenote status
- To set up bank account information:
- SelectSetup, thenBank Accounts.
- Select theDirect Deposittab.
- In theBanks account prenote informationsection, set theStatustoPrenote.
- Mark thePrimary bank accountcheckbox for one of the client's bank accounts.
noteUse thePrimary bank accountwhen you prenote employees,tax agents,and vendors. The application uses information from the primary bank account in the ACH file header record. - To prenote employee information:
- SelectSetup, thenBank Accounts
- Select theDirect Deposittab.
- Set theStatuscolumn toPrenotefor information you've not previously entered.
- To prenote vendor information:
- selectSetup, thenVendors.
- Select theDirect Deposittab.
- Set theStatuscolumn toPrenotefor information you've not previously entered.
- To prenote tax agent information:
- SelectSetup,Firm Information, thenTax Agents.
- Select theDirect Deposittab.
- Set theStatuscolumn toPrenotefor information you've not previously entered.
Create the prenote file
- SelectActions, thenProcess Direct Deposit.
- SelectPrenote.
- Mark the account checkboxes to process them.tip
- To process all the accounts listed,right-click, then useSelect All.
- To find banks for a client, dragClient NameorBanktoGroup by.
- If an employee prenote is missing, go toSetup,Employees, then thePersonaltab and check for the following possible causes:
- Thehire dateis after your computer's system date.
- Aninactive dateis before your computer's system data.
- SelectCreate Prenotesfrom theActiondropdown list, thenProcess.noteThe application changes theStatuscolumn toWaiting, and enters the prenote date based on the system date.
- SelectDone.
- If you use Kotapay to transmit files:
- SelectTransmission Information.
- Verify you've entered your sign-in credentials.
- SelectOK.
- Mark the checkbox next to the prenote transactions, then selectCreate Files.
- Verify the file information, then selectOK.noteAfter you selectOK:
- The application stores regular prenote files in the default location shown at the bottom of the screen.
- If you use Kotapay to transmit files, sign into Kotapay and transmit the files.
- You can process prenotes with the current date.
If the bank or 3rd party doesn't accept the prenote file
- Correct the information specified by the bank or 3rd party.
- SelectActions, thenProcess Direct Deposit.
- SelectPrenoting ....
- Mark the checkboxes next to the banks/third parties you need to prenote again.noteThe application will show the prenote status asWaiting.
- SelectCreate Prenotesfrom theActiondropdown list.
- SelectProcess.noteThe application showsWaitingin theStatuscolumn. It also enters the new prenote date based on the system date.
- SelectDoneto return to theProcess Direct Depositscreen.
- Mark the checkboxes next to the prenote transactions that you've created.
- SelectCondensed ReportorPreview Selectedif you need to print or preview a copy of the ACH file.
- SelectCreate Files.
- In theProcess Direct Deposit Filewindow, verify the file information, then selectOK.
- Follow the steps for when the bank or 3rd party accepts the prenote file.
When the bank or 3rd party accepts the prenote file.
The application shows an
ACH File Creation
message to tell you it has created the files.- SelectActions, thenProcess Direct Deposit.
- SelectProcess Direct Deposit.
- SelectPrenoting.
- Mark the checkboxes for the accounts with accepted prenotes.
- SelectChange to Approvedfrom theActionsdropdown list.noteTake the following steps if want to change the status of accepted prenoted accounts toApprovedautomatically.
- SelectEdit, theOptions.
- SelectActions.
- SelectProcess Direct Depositand change the status setting.
The application does this after 3 banking days after the bank or 3rd party prenoted the account. - SelectProcess.
note
The application marks the accounts as approved. They are now ready for you to process to live ACH files.
To prenote accounts that already have
Approved
status, mark the Include accounts with Approved status
checkbox to show approved accounts. Then you can make the necessary changes to the account in question.