Correct a payroll check when MICR line is missing or printing in the wrong font
Do the following if the MICR line is missing from your checks or if they're printing in the wrong font.
attention
Try printing a check after each step. If unsuccessful, move on to the next step. If the MICR line prints correctly, there's no need to complete the remaining steps.
- Restart your computer.
- Reinstall Accounting CS on your computer:
- SelectStart,Control Panel, thenProgram and Features.
- SelectAccounting CSthenUninstall.
- Go to yourWinCSIfolder, then selectAccounting CS, thenDesktop. Double-click thesetup.exefile and follow the prompts to install Accounting CS.
- Restart your computer when prompted.
- Install the Windows fonts file from another working computer with Accounting CS installed on it (contact your IT Professional for more help with this step).
- Make sure the check layout is correct:
- In Accounting CS, selectFilethenLayout Designer.
- Double-click the layout you're using.
- Select the MICR line variable[VENDORACTIVITY.CHECK.MICRLINE]. If it's not there, insert it from theVariablesmenu.
- SelectFormatthenTextand verify that the font isCSI MICR E13B V2.
- Make sure the print properties are correct.noteFor Windows 11:
- SelectStart,Control Panel,Hardware and Sound, thenPrinters.
- Right-click your printer then selectProperties.
- Go to theAdvancedtab and mark or clear theEnable advanced printing featurescheckbox.
- Try a different printer or print driver. Contact your IT Professional for more help with this step.
note
If you're using Virtual Office or SaaS, you may be able to resolve this issue by uninstalling and reinstalling the Citrix application.
