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Enter payroll checks

Error: The selected payroll schedule is currently being processed by another user

Scenario

You may get the following error message when entering data on the
Enter Batch Payroll Checks
 screen.
Error message
The selected payroll schedule is currently being processed by another user

Solution

  1. Close Accounting CS.
  2. Re-open Accounting CS and access the batch.
  3. If you still get the message, close Accounting CS and reboot your machine.
  4. Re-open Accounting CS and access the batch.
  5. If the message persists, select
    Setup
    , 
    Clients
    , then the
    Payroll Information
     tab.
  6. Select the ellipsis in the Payroll Schedules section.
  7. Edit the payroll schedule and change the
    Time Entry Method
     to
    Manual
    .
  8. Select
    Enter
     to save the change to the payroll schedule, then
    Done
     to close the window.
  9. Select
    Enter
     to save the changes to the client.
  10. Select
    Actions
     then
    Enter Batch Payroll Checks
    .
note
If you imported information for the selected payroll schedule using remote payroll, you'll need to re-upload the timesheet to the client's portal and retrieve the timesheet again or enter the information manually after completing these steps.

This article applies to:

  • Product: Accounting CS
  • Subject: Payroll checks

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