Error: There were no checks imported for this pay schedule
Scenario
You may get the following error message when you try to create payroll checks for Timerack clients on the
Enter Batch Payroll Checks
screen.Error message
There were no checks imported for this pay schedule. Do you want to continue with this pay schedule and let the system create checks?
Solutions
- Go toSetup,Clients, then thePayroll Informationtab and verify that the time entry method source is set toTime Rack.
- Go toSettings,Payroll, then thePay Category Mappingscreen and verify thatPay Categoriesin Timerack are mapped toPayroll Itemsin Accounting CS Payroll. If they weren't mapped, re-send the time card XML file from Timerack before importing into Accounting CS Payroll.
- Verify that the period begin and end dates in the payroll schedules are the same in both applications.
- In Timerack, selectReportsthenPayroll Historyfor the dates for the current payroll being processed.
- In Accounting CS, selectSetup,Clients, then thePayroll Informationtab. Select the ellipsis next toPayroll Schedulesand correct the dates, if necessary.
- Verify that the GUID (Globally Unique Identifier) is the same in both applications.
- In Timerack, the client GUID is found on the screen that displays after you sign in but before you select a client.
- In Accounting CS, the GUID is located atSetup,Clients, then theIntegrationtab.
- Verify that the paths are correct in theSetupthenFile Locationsby opening the NetworkInstallation.ini file inX:\WinCSI\Accounting CSand verify that the following rows are present within the file:SbprRemotePayrollWebServiceUrl=https://secure.netlinksolution.com/PortalService/services/SbprService?wsdl ClientSelfServiceClientWebServiceUrl=https://secure.netlinksolution.com:443/PortalService/MetroService/ClientSelfService?wsdl SbprWebEmployeeServiceUrl=https://secure.netlinksolution.com:443/PortalService/MetroService/SbprEssService?wsdl SourceDocumentProcessingServiceUrl=https://api.netlinksolution.com/sdp/SDPWebService.svc