Fix missing navigation buttons

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Follow these steps if you can't see some or all navigation buttons in Accounting CS.

Close Accounting CS completely.

Open File Explorer and go to this folder:

C:\Users[YourUsername]\AppData\local\Creative Solutions\Application Accounting CS

(Replace [YourUsername] with your actual Windows username). If you can't find the folder:

Open the Control Panel.

Select File Explorer Options
.

Go to the View
tab.

Mark the Show hidden files, folders, and drives
checkbox.

Select Apply
and OK
.

Find the file named

ClientSettings.xml

. Right-click it and rename it to

ClientSettings.old

.

note

If you're using Virtual Office (VO) or Software as a Service (SaaS), you'll need to contact Support to rename this file for you.

Open Accounting CS again and check if you can see all the buttons now.