Search
Search Accounting CS Help and Support.

Check the e-file status of electronic forms

Go to
Manage Electronic Forms
to filter, review, and check the status of submitted e-files. There, you can resubmit or reprocess forms as needed.
After you've processed electronic forms, you can verify if your files have been accepted or rejected by the tax agency.
  1. Select
    Actions
    , then
    Process Electronic Forms
    .
  2. Select
    Manage Electronic Forms
    .
  3. Use the filters to show only the forms that you want in the Electronic Forms grid.
    note
    • The grid lists the forms that have been sent to our secure data centers. The information is sorted by client ID and name, period end date, jurisdiction, and then the form. The current status is listed in the Status column.
    • The
      File #
      column shows the file number associated with each 1099-MISC and 1099-NEC electronic file (blank for all others). After an electronic file has an
      Accepted
      status, the application will automatically create a new file and increment the
      File #
      column by 1 for subsequent 1099-MISC and 1099-NEC forms that are processed for the same client for the same jurisdiction and period end date.
  4. Select the ellipsis next to a form's
    Status
    to show any detail and history regarding the status.
    note
    • For rejected forms, you can view the complete rejection code and description, which lists the problems with the file so that you can fix the form and then resubmit it.
    • For accepted forms, you can view the complete acknowledgment, which lists additional details of the acceptance and the postmarked date.
    Internal use only
    note
    • If an e-file return status is
      Sent to data center
      , refer to E-filed return status stuck at Sent to data center.
    • If CS Connect shows the return as
      Accepted
      , but the customer's application shows
      Sent to data center
      , have the customer refresh the return status:
      • Go to
        Actions
        Process Electronic Forms
        Manage Electronic Forms
        .
      • Select the ellipsis next to the return, then refresh.
    • Electronic form statuses can't be updated for returns that are more than 1 year past the return's return date. The 1-year timeframe is based on the return date, not the transmission date.
    • If the return exceeds this timeframe, enter an
      ADO
      so that a script can be run to update the status. Consult with a consultant before proceeding.
  5. To view the information that was contained in a file or files, mark the checkbox next to the forms then select
    Preview Selected
    .
  6. Select the file format you want to use:
    • Detail
      : The application shows the data that was contained in the file for the selected forms. This is the default option.
    • Condensed
      : The application will create a printable report listing the following for all selected electronic forms:
      • Client ID
      • Client name
      • Form
      • Jurisdiction
      • Period end date
      • Payment effective date
      • Status
      • Status detail
      • Forms count
  7. Mark the
    Separate report per client
    checkbox to create separate reports for each client when they are previewed or printed, so that they can be sent to client-specific FileCabinet CS drawers.
    note
    This option is available only when
    Detail
    is selected as the file format.
  8. If you need to reprocess a form that's already been transmitted to our secure data centers, select
    Remove Selected
    to remove that form from the Electronic Forms grid and make it available for reprocessing.
    note
    This option is only available when the status of the form is
    Sent to data center
    .

error-icon

Triva isn't available right now.

Check out the support page for our phone number and hours

error-close