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This article applies to:

  • Product: Accounting CS
  • Subject: Payroll tax forms

Resolve critical diagnostic messages for W-2 forms

For payroll compliance (annually licensed)

Scenario

Here are the types of messages you'll get:
  • Critical
    : You can't process paper type payroll tax forms until you resolve the issues.
  • E-file critical
    : You can't process payroll tax forms using the internet or electronic methods until you resolve the issues.
  • E-file payment critical
    : You can't process internet with payment or electronic with payment files until you resolve the issues.
Refer to the following error messages and the suggested resolutions for each.

SSN for employee’109 – Smith, George’ is missing

  1. Select
    Setup
    Employees
    .
  2. Select the affected employees then select
    Edit
    .
  3. Add the employee's SSN then select
    Enter
    .

SSN for employee’109 – Smith, George’ is Applied For

  1. Select
    Setup
    Employees
    .
  2. Select the affected employees then select
    Edit
    .
  3. Update the employee's SSN.

ZIP Code for employee ‘109 – Smith, George’ is missing

  1. Select
    Setup
    Employees
    .
  2. Select the affected employees then select
    Edit
    .
  3. Re-enter the employee's address using the address verification feature.
  4. Select
    Enter
    .

Balance of $61.00; Open liabilities of $0.00; Final balance of $61.00 [Transmittal forms]

If you're paying liabilities for this tax in Accounting CS, you can generate liabilities for handwritten payroll checks. As an alternative, you can create the liabilities manually using the
Manage Payroll Liabilities
 screen.

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