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Troubleshoot when a description or amount displays in Box 14 of Form W-2

Follow these steps to troubleshoot if a description or amount displays in Box 14 of Form W-2.

Select Setup
, then Payroll Items
. Make sure that the correct payroll items are selected for Box 14.

Select Setup
, Employees
, then the Personal
tab. Select Other W-2 Items
and check for entries in the W-2 Box 14 Items grid.

Select Setup
, Clients
, then the Payroll Taxes
tab. Check for entries in the Box 14 column of the Taxes section.