Skip to main content
Set up employees and payroll items

Address verification tips and tricks

Address verification ensures accuracy of city, county, state, and ZIP Codes. This helps determine the correct taxes. Follow these tips and tricks to handle addresses that don't verify automatically.
note
  • These tips don't work during CSA to Accounting CS conversion.
  • Foreign addresses need a U.S. state or Canadian province selected.

Non-standard addresses

Sometimes your clients may give you addresses that won't verify. Some common address challenges include:
  • P.O. Boxes
  • Foreign addresses (including Puerto Rico)
  • Military addresses
  • Apartments
  • Reservations
  • Addresses without USPS delivery

Partially verify an address

For a non-standard address, follow these steps to partially verify the address, then enter the rest of the information.
  1. Select
    Setup
    ,
    Employees
    , then the
    Main
     tab.
  2. In the Addresses section, enter the city, state, or ZIP Code in the
    Lookup
     field.
  3. Select the magnifying glass, or use the TAB or ENTER keys.
  4. Enter the 1st 2 lines of the street address in the fields before the
    Lookup
     field.
    important
    Don't select the
    Lookup
     field again to avoid resetting.
For states with local taxes:
  • Aim for full verification (green bars next to address).
  • Use a nearby address in the same tax area if needed.
  • Keep the original as the mailing address.

Courtesy withholding

For employees living and working in different areas:
  1. Select
    Setup
    , then
    Clients
    .
  2. Do 1 of the following:
    • Go to the
      Payroll Taxes
       tab and mark
      Nexus
      .
    • Select
      Local
      , then mark
      Nexus
      .
tip
If you can't get past 2 verification bars, check that
Firewall port 80
 is open to incoming and outgoing traffic.
Internal use only
2/25/19, Address Verification process
Verify you can duplicate the address issue in your own Accounting CS database. If you get the same results as the user:
  1. Submit a Resolver Request that includes the following information.
    • Firm ID
    • Address in question
    • Quick explanation of results vs. expected results for the address. What do see happening? What should we expect to happen instead?

This article applies to:

  • Product: Accounting CS
  • Subject: Payroll checks,Setup

error-icon

Triva isn't available right now.

Check out the support page for our phone number and hours

error-close