InsurePay payroll file is missing information
The application displays the
InsurePay Payroll File Missing Information
screen when you try saving a payroll check for a client using InsurePay, but some required information is missing. Before you can save the payroll check, you'll need to provide the information in the highlighted fields.If the Type column under the employee lists "Multiple Types," check the following setup screens to ensure the state and workers' compensation class code information is provided.
Client workers' compensation codes
- Select the tab.
- Verify that the proper workers' compensation codes have been set up for the client.
Payroll items
- Select the tab.
- Verify that the wage type and class information has been set up for each payroll item.
Accruable benefits
- Select the tab.
- Verify that the wage type and class information has been set up for each item.
Employee workers' compensation codes
- Select the tab.
- Verify that theActivecheckbox has been marked for the applicable workers' compensation codes.
Employee payroll items
- Select the tab.
- For each active pay and employer contribution item, select the ellipsis button then theWorkers' Compensationtab.
- Verify that the wage type and class information has been set up for each item.
note
If you're missing a state or class code in the preceding setup steps, you may need to contact InsurePay so they can send and updated consent file. Since Accounting CS won't allow payroll checks to be entered unless the setup above is complete, you may need to set the InsurePay policy status to
Inactive
at .
