Error: No data available for selected date range
The
No data available for selected date range
error occurs when selecting a date range for unpaid or partially paid receivables.Scenario
You may get the following error message when selecting a date range for unpaid or partially paid receivables.
Error message
No data available for selected date range
Cause
The date range in Step 1 excludes all unpaid or partially paid transactions.
Solutions
Solution 1: Verify the date range
- Adjust the date range to include the relevant unpaid receivables for the audit period.
- Confirm whether subledger data is expected.
Solution 2: Confirm the accounting package
- Make sure the correct accounting package was selected during upload.
- EnsureUpload & Sharedoesn't include AR/AP subledger.
Solution 3: Confirm the engagement
Verify that the data was uploaded to the correct engagement.