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Errors

Error: No data available for selected date range

The
No data available for selected date range
 error occurs when selecting a date range for unpaid or partially paid receivables.

Scenario

You may get the following error message when selecting a date range for unpaid or partially paid receivables.
Error message
No data available for selected date range

Cause

The date range in Step 1 excludes all unpaid or partially paid transactions.

Solutions

Solution 1: Verify the date range

  • Adjust the date range to include the relevant unpaid receivables for the audit period.
  • Confirm whether subledger data is expected.

Solution 2: Confirm the accounting package

  1. Make sure the correct accounting package was selected during upload.
  2. Ensure
    Upload & Share
     doesn't include AR/AP subledger.

Solution 3: Confirm the engagement

Verify that the data was uploaded to the correct engagement.

This article applies to:

  • Product: audit-intelligence
  • Sub-Product: ai-analyze