Error: Repeated upload failures
Resolve repeated upload failures that indicate a broader problem with the client environment, accounting package, or ingestion process.
Scenario
You may get repeated failures during uploads.
Error message
Repeated upload failures
Cause
Repeated upload failures may indicate a broader problem with the client environment, accounting package, or ingestion process.
Solution
Escalate the problem if either of the following applies.
- You can reproduce the problem in the staff test environment and the client environment.
- The problem occurs across multiple clients with the same accounting package.
Create an ADO ticket according to the escalation guide.