Error: Unable to generate sample

Incorrect population, segment, or risk settings can cause the
Unable to generate sample
error.

Scenario

You may be unable to generate a sample.
Error message
Unable to generate sample

Cause

The selected population, segment, risk score range, or risk settings may prevent sample generation.

Solution 1: Verify the population

Make sure the population has items in the selected segment.

Solution 2: Verify the risk score range

Verify that the risk score range for the sub-segment contains items.

Solution 3: Double check the segment testing setting

Verify that the segment is not set to
No Further Testing
.

Solution 4: Verify risk settings

Verify that both
RoMM
and
Substantive Procedure Risk
are selected.