Access all cases for your organization
When organizations are set up on the system, there is an option which allows the designated account administrators to access all cases belonging to their organization, without them having to be individually invited into each of these cases.
To enable this option for your organization, contact the support team.
After this option is activated, all account administrators can access all cases belonging to their organization. If the account administrator accesses a case, they will:
- Appear on thePeoplepage.
- Be given full permissions on the case.
- Have access to the Master Bundle and any sub-bundles created on that case.
note
A record will also be created on the
Audit
page, in the Record of User Activity
section.