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Flatten PDF files

By flattening a PDF file, that PDF will no longer be interactive and you therefore remove the ability for that document to be edited by the receiver.
PDF forms and PDF files which contain images, headers, digital signatures, redaction layers (using a redaction software, or the redaction functionality on Adobe etc) should be flattened, whether you share these documents outside of Case Center or you upload them into a case on Case Center.
The PDF software you have (like Adobe Acrobat DC) has a flatten function. Alternate methods for flattening PDF files follows.

Windows

  1. Open your document in a PDF reader (like Adobe Reader).
  2. Select
    File
    , then
    Print
    .
  3. Select
    Microsoft Print to PDF
    and then
    Print
    .
  4. Save the PDF to a location that's easy to find again.
  5. Upload the new PDF to Case Center.

Mac

Method 1:
  1. Press Command + P or choose the
    Print
    option from the
    File
    menu.
  2. Select
    Save as PDF
    from the
    PDF
    menu in the
    Print
    window.
The resulting document is no longer editable.
Method 2:
  1. Right-click the file and select
    Open With
    , then
    Safari
    .
  2. Select
    Print
    .
  3. In the
    Print
    window, select
    Print PDF
    .