Default permissions based on role
Organization Admins can use
Default Role Based Case Access
to set default permissions.Within each organisation that uses the system certain users are designated as Organization Admins. One of the options that Organisation Admins have is to set default case access permissions based on roles by using a feature called
Default Role Based Case Access
.When you invite a participant into a case, if your Organisation Admin has set default case access permissions for that role, then those permissions will be automatically applied.