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The PPC Library.xml file does not exist error
Condition
Cause
- The template file has been moved, renamed or deleted.
- An admin install was performed from a 32-bit machine and then tried to install it to a 64-bit machine. Because the admin install was ran from a 32-bit system, the install path pointed to C:\Program Files. When this .msi file was used to install to the 64-bit system, it installed to the C:\Program Files location instead of the C:\Program Files (x86) location.
- If the CP tools titles have been uninstalled and the user is receiving the error then, Run REGEDIT and browse to HKLM\Software\Wow6432Node\PPC\OfficeBasedPracticeAids\(product acronym)\(year version)\InstallDefaults. and delete the folder in the error message.
Remedy
- To resolve the issue if the template folder has been moved, renamed or deleted:
- Run a repair on the title in question. Note: that you may have to reinstall the application if the repair does not correct the issue.
- To resolve the issue if installed to a different directory, perform the following steps:
- Run REGEDIT and browse to HKLM\Software\Wow6432Node\PPC\OfficeBasedPracticeAids\(product acronym)\(year version)\InstallDefaults.
- Change the “AppPath2” registry entry to point to C:\Program Files (x86)\Common Files\PPC\Templates\.....
This article applies to:
- Product: Checkpoint Tools