Error: Valid license not found
Condition
When you open Checkpoint Tools for PPC you get a message that a valid license is not found and the documents will be read-only.
Cause
There are several reasons this can occur, but most of the time it is because you don't have the right products installed.
Remedy
- Launch Checkpoint Tools for PPC using the program shortcut and verify that you have the appropriate products installed and available. You must have the e-Tool module installed that corresponds to the document you are opening. For example, to edit Nonprofit documents, you must have PPC' s Practice Aids for Nonprofit Organizations available.
- The Title may be showing expired even though the title is showing the current year. Run a repair on the title via add/remove programs
- Verify that the PPC menu is loading in the top bar of MS Word or Excel. If not:
- Go to Help/About and select Disabled Items. Enable any PPC addins, if found. Then close and re-launch the application.